TecInfo is working to bring reliable Gigabit Fiber Internet to your area! 

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Frequently Asked Questions

What is “Fiber-to-the-Home”?

TecInfo Communications is bringing fiber-to-the-home (FTTH) technology to many areas of the Delta. This

involves replacing the existing copper wire network with fiber optic cable, and connecting it directly to residential

and commercial buildings. Fiber optic cable is capable of delivering data at high speeds and has a much greater

bandwidth capacity than copper.

What are the advantages of having fiber run directly to my home or business?

By providing fiber optic cable “to the home,” TecInfo will be able to deliver voice service, high speed Internet

and even TV all over one line and will still have room for any new telecommunication technologies that may be

developed over the next 20-30 years.

What other benefits will FTTH bring?

By upgrading to FTTH TecInfo will be able to provide the absolute latest technology for the next generation,

which could lead to increased property values and promote economic development.

Where will the new fiber be installed?

The new cable will run underground directly to residential and commercial buildings.

Does any special equipment need to be installed in or on my house?

TecInfo will need to place a new device called an ONT (optic network terminal) and other equipment at your

home or business. This may or may not be where the old connection was, depending upon several factors. A

separate power source will also need to be placed inside the premises within 50’ of the ONT. This power source

has battery backup power for the new equipment we are providing to avoid a disruption during a power outage

– and to maintain the ability to connect to 911 emergency services. This is necessary because the copper wiring

previously used carried enough power to make things work without a separate source. The backup batteries are

expected to provide up to two hours of talk time. 

The cost of the additional power needed for this device will be negligible.